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Alibris seller since November 2007

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Customer comments

All of the comments for More Books appear below:

negative comment by H. R on Sep 16, 2020

order not received

positive comment by Marzena B on Sep 14, 2020

Book arrived brand new, within the expected timeline, & correct ISBN. I couldn't get this book anywhere else in a new condition. It comes in many editions. I looked for it for 3 months as it was a high school textbook. I'm so happy I found this seller!

negative comment by Joshua S on Sep 10, 2020

Seller described the book as "100% Brand New!" In fact, the spine is completely broken and the book is 100% garbage. Seller refused to issue a refund or even to apologize. Avoid More Books at all costs.

negative comment by Autumn on Sep 9, 2020

I ordered a book from this seller in July and never received it. They replied to my inquiry about the status of the book but won't reply to any of my follow-up emails requesting a refund. It seems I won't be receiving the book or my money back. Be wary!

positive comment by Sil-vette O on Sep 3, 2020

Nicole from Customer Service was very polite to follow up on the tracking information I requested. The book arrived 6 days prior to the expected delivery date.

positive comment by Maria S on Sep 3, 2020

Seller was responsive to my questions, book arrived as described, it was out of print and so this seller was the only one who had stock of this book. Am very appreciative of her efforts. Thanks

negative comment by Mark R on Sep 2, 2020

Charged my card and never shipped the book. Ignored message inquiring about proof of shipping 1 week past furthest estimated delivery date. Only responded to refund request and shipped the book anyway. This company is dishonest avoid at all costs.

negative comment by Kara E on Sep 1, 2020

FRAUD ALERT! DO NOT BUY FROM THIS SELLER! No tracking information provided, no book arrived. No response from seller. Reporting fraudulent practice to authorities and credit card company.

negative comment by Hannah Y on Sep 1, 2020

Never received the textbook! Never received refund for the textbook! Disputed the charge on my credit card hoping to receive a refund that way! Would NEVER buy from this seller or website again!!!!!

negative comment by Mary W on Aug 31, 2020

very very poor customer access and service. Ordered the incorrect book and tried to reach out almost immediately after...alibris throws it off on "Another vendor" has your order but when you try to look up that vendor they show up as Alibris. Scam.

negative comment by Mark T on Aug 31, 2020

Was sent volume 1 of a two volume book--never mentioned in the description. Total waste of time and money. Zero stars.

negative comment by Sarah F on Aug 31, 2020

Book has not arrived, and it is 3 weeks after estimated delivery. Attempts to contact seller have gone unanswered. DO NOT order from this Seller.

neutral comment by Chaz G on Aug 29, 2020

Has not arrived and ordered about 2 weeks ago

negative comment by Mark S on Aug 19, 2020

Missed the delivery date; will not respond....did not provided tracking number....still no book. NOT HAPPY!!!!!

negative comment by Terri Todd on Aug 19, 2020

The book was never received. Requested replacement and it has not been received. Seller refuses to provide tracking information or refund. THIS SELLER MAKES ALIBRIS LOOK BAD.

negative comment by Lawanda J on Aug 19, 2020

Never received my book. Unable to contact anyone there's no number.

negative comment by M on Aug 14, 2020

More Books claimed to have shipped this item, but my credit card was not charged. They told Alibris that it had been shipped without any tracking (tracking is free with USPS media mail). On another order, they charged my card but again failed to ship.

negative comment by M on Aug 14, 2020

This vendor managed to charge my credit card and claim that the book was shipped. It is now clear that both this and another order were never shipped. Alibris customer service implied delivery problems on my end, but More Books is clearly at fault.

negative comment by Daniel W on Aug 13, 2020

I paid top price for a Like NEW hardcover Book, purchased for a client. It might have been Like NEW on the shelf, but shipped USPS in a Priority Envelope, with NO padding, arrived in 24 Days (!) with all corners damaged and curled. Very disappointed.

negative comment by Joy C on Aug 13, 2020

This was abysmal. The item didn't arrive, it took a long time to get them to re-send. The resent item never arrived. I asked from a refund. They never responded. I had to contact Alibris to get refunded. Buyer beware!

negative comment by sally b on Aug 7, 2020

Book came when expected. Description was"Very Good". The dust cover has white tape that covers the entire spine of the dust jacket. This is NOT "very good". Some foxing and tears on dust cover. Book itself is in great shape. I feel ripped off.

negative comment by Sir Scott of Poppy Kingdom on Aug 6, 2020

They did nit have the book and after about a month of promises I cancelled the order. Waiting for my refund still?

positive comment by PHILIP on Aug 6, 2020

There was a problem with my order: USPS lost it. The seller however made good. My book arrived securely packaged and the condition was as described if not better. All my inquiries were responded to quickly. I am pleased with my purchase.

negative comment by Cristina G on Aug 6, 2020

Buyer beware! Never received the book. No tracking information.

negative comment by Nicole S on Aug 5, 2020

Original book never arrived, they never provided tracking and when they tried to keep order, they sent the wrong edition

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  • Accurate descriptions:

    (80 votes)
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    (84 votes)
  • Packaging:

    (78 votes)