Very Good. Sewn binding. Cloth over boards. 288 p. Discoveries. How can a company be so NUTS and be so successful? Now, the secrets of Southwest Airlines--rated one of the ten best companies to work for in America--are out. Management consultants Kevin and Jackie Freiberg--who worked with Southwest for more than ten years--describe the inner workings of one of America's biggest success stories. 60 color photos.