Training in Interpersonal Skills: Tips for Managing People at Work


Show Synopsis

By developing and practicing the material in Training in Interpersonal Skills, readers can learn how to build productive relationships for any situation. KEY TOPICS: Skills: An Introduction; Self-Awareness: A Point of Departure; Self-Management: Clarifying Values, Setting Goals, and Planning; Applying Emotional Intelligence; Sending Interpersonal Messages; Listening and Reading Nonverbal Messages; Providing Feedback; Communicating Across Cultures; Goal Setting; Coaching, Counseling, and Mentoring; Empowering People ...

Customer Reviews

Write a Review


Aug 30, 2007

Best book on interpersonal skills

This book is the recommended reading for the Interpersonal Communications class at Tepper School of Business, Carnegie Mellon University.

- Covers most communication topics that you would be interested in
- Practical approach backed up with light-weight theory
- Very concise, short chapters, excellent logical structure - easy to read, to understand, and to remember
- Can be used as a reference - topics are not inter-related and can be read separately
- Lots of drills - useful for those who teach communications
- Nice edition - high-quality paper


Although written with business communication in mind, the book is highly applicable to communications in our private lives.

Caution for buyers of used copies:
Each chapter contains exercise templates. Make sure that previous owners haven't filled in the blanks.

See All Customer Reviews

This item doesn't have extra editions

    • eBook Details

    Rent eBook

    Buy eBook

    eBook iconPDF eBookTraining in Interpersonal Skills
    digital devices

    This is a digital edition of this title.

    See Item Details
    • Title: Training in Interpersonal Skills by Stephen P. Robbins; Philip L. Hunsaker
    • Publisher: Pearson Education (US)
    • Print ISBN: 9780132551748, 0132551748
    • eText ISBN: 9780132997713
    • Edition: 2011 6th edition
    • Format: PDF eBook
    • This is a digital eBook
      Nothing will be shipped to you
    • Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices
    • Most eBooks are returnable within 14 days of purchase
    • Questions? See our eBook FAQ