Managing for Quality and Performance Excellence

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Prepare for success in quality management today with this leading text that focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. These authors are experienced leaders in the fields of performance management and quality. Look no further for the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading ...

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Apr 6, 2013

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    • Title: Managing for Quality and Performance Excellence by James R. Evans; William M. Lindsay
    • Publisher: Cengage Learning US
    • Print ISBN: 9781337424158, 1337424153
    • eText ISBN: 9781337424158
    • Edition: 10th edition
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    • Title: Managing for Quality and Performance Excellence by James R. Evans; William M. Lindsay
    • Publisher: Cengage Learning US
    • Print ISBN: 9781305887978, 1305887972
    • eText ISBN: 9781305887978
    • Edition: 10th edition
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    • Title: Managing for Quality and Performance Excellence by James R. Evans; William M. Lindsay
    • Publisher: Cengage Learning US
    • Print ISBN: 9781285963907, 1285963903
    • eText ISBN: 9781285963907
    • Edition: 9th edition
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    • Title: Managing for Quality and Performance Excellence by James R. Evans; William M. Lindsay
    • Publisher: Cengage Learning US
    • Print ISBN: 9781285633176, 1285633172
    • eText ISBN: 9781285633176
    • Edition: 9th edition
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    • Title: Managing for Quality and Performance Excellence by James R. Evans; William M. Lindsay
    • Publisher: Cengage Learning US
    • Print ISBN: 9780357298183, 0357298187
    • eText ISBN: 9780357298183
    • Edition: 11th edition
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    • Title: Managing for Quality and Performance Excellence by James R. Evans; William M. Lindsay
    • Publisher: Cengage Learning US
    • Print ISBN: 9780357118252, 0357118251
    • eText ISBN: 9780357118252
    • Edition: 11th edition
    • Format: PDF eBook
    • This is a digital eBook
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    • Works with web browsers and the VitalSource app on all Windows, Mac, Chromebook, Kindle Fire, iOS, and Android devices
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    • Questions? See our eBook FAQ