Crucial Conversations Tools for Talking When Stakes Are High, Second Edition

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Rev. ed. of: Crucial conversations: tools for talking when stakes are high / Kerry Patterson ... [et al.]. 2002.

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Jan 23, 2017

unnecessarily laborious and painful

Maybe my expectations were too high from reviews and sales?

Do you like books that define terms, that seem like obfuscation, to apply within the context of the book?

The content could have been presented FAR more succinctly and clearly, given four authors. I couldn't wait to finish and put it behind me.

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