Communicating in Groups: Building Relationships for Group Effectiveness

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To communicate effectively within groups and teams, we must understand our relationships with other members and how those relationships influence the tasks and activities that the groups and teams undertake. Communicating in Groups , Third Edition, emphasizes that all groups--decision-making and social--require members to successfully convey both relational and task messages. Author Joann Keyton points to the five key elements that define a group--size, interdependence, identity, goal, and structure--and demonstrates how ...

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